We use IlluminAge’s online event portal for our convention and other special conferences. The service we receive is outstanding! The staff are extremely responsive to our needs, consider every detail necessary to create a user-friendly portal and, best of all, they have never missed a deadline. The portals created for NYSHFA | NYSCAL are intuitive, contributing to high usage by our attendees. I would highly recommend the services of IlluminAge to other healthcare associations and providers.
Laurie Robertson, Director of Administration, New York State Health Facilities Association
In 2018 as we launched new brand standards, Illuminage was eager to help us redesign our website to match. Everyone on the team went above and beyond to help us develop our new menu and modernize our site on a relatively short timeline. We are so appreciative of their awesome customer service on this project and more!
Amy Hewett, CAE, Virginia Health Care Association
You folks do a great job for us. We appreciate in particular that you are always improving and creating new ways to meet our needs. We don’t have the time to focus on these matters but know we can count on IlluminAge to do it for us…you keep us up to date with the technology of the day. And then “hold our hands” in working us through the process.
Laurie Robertson, Director of Administration, New York State Health Facilities Association
Collaborating with your IlluminAge team resulted in a fantastic redesign of my website. Everyone was both so helpful and easy to work with!
Beth Scovill, Founder ADS Data Systems, LLC
I love it! Great job! Thank you so much for all your hard work!
Jammie Moore, WHCA/WiCAL Executive Assistant
Gosh you guys are fantastic! I wish all of our partners were as attentive and customer service driven as Illuminage!
Jill Preston, Benefit Results
We rely on IlluminAge for many aspects of our member communications: our website, which is fabulous; the EPrep App to support our members in emergency readiness; and our Member Directory, which is light years ahead of our previous solution. Their services are spot on for our needs and their support team is exceptional – win-win!
Pat Sylvia, Director of Education and Member Development, LeadingAge Washington
Your team has been wonderful to work with. You helped us with content and design that fit our brand and met the needs of our audience. IlluminAge is patient and organized in guiding large projects through the development process.
Sondra Walker, Central Management Company
The numbers speak for themselves: after beginning a full digital marketing program with IlluminAge, in which they manage our website content, social media for corporate and 11 locations, and paid search, our web traffic is up by 20%. That’s a 128% increase from social media alone with an average of 2216 social media views per month. And most importantly, leads generated through the websites have increased by an average of 488%.
Health Concepts
Congratulations on adding the 1:1 meetings feature. Your support for our 2019 Annual Convention, especially through all the next generation features you’ve added, is VERY much appreciated. Great job!
Brenda Orffer, CAE, Executive Vice President, Washington Health Care Association
The ease of use, quick set up, and our cost savings from going paperless make illuminAge’s convention app an invaluable tool. Thanks for a great product and great product support.
Pam Carlson, President, The Carlson Group LLC
This is our 3rd generation website redesign with IlluminAge, and they did not disappoint! A modern approach that reflects the creativity and innovation that is the spirit of care management while continuing to support the core of what we do. We love that the site features our team as well as our blog, which IlluminAge makes pop by adding appropriate stock photos and then manages our bi-monthly email newsletter containing these posts, helping us leverage our marketing content and meet our audience wherever they are.
Liz Heape-Caldwell, Chief Operating Officer, Elder Options, Inc.
[Re ConventionReady content support] You guys covered it all! Thanks again for all your outstanding work – you guys make it all look so easy!
Michelle Palko, Director Convention & Education Services, Health Care Association of New Jersey
You are great to work with and always so responsive! Thanks again.
Cathy Knight, Washington Association of Area Agencies on Aging (W4A)
I'm so appreciative of the illuminAge team and all of the grace, understanding, and time they’ve spent making the web development process much easier on my end!
Courtney Neubauer, WA State LTC Ombudsman Program