Books and Brochures
Communicating with Older Adults
A Guide for Healthcare and Senior Service Professionals and Staff
Ann E. Benbow, Ph.D.
A new handbook that will give your organization research-based guidance for communicating more efficiently and effectively with the older adults you serve.
Communicating with Older Adults features:
- Specific recommended practices for four distinct groups:
- Health care professionals and clinical care workers
- Pharmacists and pharmacy staff
- Long term care and assisted living providers
- Senior information and referral specialists
- Informative, easy-to-understand research findings and background
- Based on a study of over 300 articles and 129 interviews on how older adults learn.
- Blends some of the best insights from:
- Education
- Neuroscience
- Psychology
- Gerontology
- Communications technology
- Adult literacy
- Marketing