32-Page Booklet on Residents’ Rights

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Updated 2017 Edition

A Matter of Rights helps skilled nursing facilities provide required residents’ rights materials to their residents in an attractive, easy-to-understand booklet. It contains important information for individuals who are residents in a long-term care facility. It outlines their rights and what to do if they feel those rights have been violated. A Matter of Rights have been used nationally by long-term care facilities that participate in either Medicare or Medicaid. It was first released in 1991 and has been revised and update continuously since.

In addition to giving the booklet a new, more contemporary look, we have revised and reorganized its content in light of the new LTC Conditions of Participation (42 C.F.R. § 483). Here are some of the booklet’s new features:

Summary Page

In addition to the Table of Contents, we’ve included a summary that provides a brief overview of the rights your residents have.

Nondiscrimination Policy

We’ve added information that the Office of Civil Rights of the U.S. Department of Health and Human Services now requires, including the following statements:

  • Your facility does not discriminate on the basis of race, color, national origin, age, disability, or sex
  • A person who feel their right to equal treatment has not been fully protected may file a complaint with the facility or with the Office of Civil Rights.

Advance Directives

We’ve expanded coverage of a resident’s right to give or refuse informed consent and to complete an advance directive.

Resident Representatives

We’ve included a section for Resident Representatives highlighting their important role and responsibilities.

We’ve also given the 2017 edition a fresh new look, with new photos and a fresher layout and design.

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