Is There a Missing Link in Your Website Strategy?

Published: May 21, 2017

Many organizations include lots of external links to third-party sites on their website. Some do this under the belief it will improve their search engine optimization (SEO), which may or may not be true. Others because they want to be a valued resource for people visiting their site. … Read More

The Necessity of Duplicating Important Blog Topics

Published: May 5, 2017

We recently sent draft copy of a blog post to a client on a topic that was near and dear to her heart. She wrote back and said, “We wrote about that last year!” This raises an interesting question – how often is too often when writing about specific issues? … Read More

Five Ways to Strengthen Your Marketing Communication Messages

Published: April 20, 2017

There are many simple things people do that weaken their marketing messages. Most people aren’t even aware they make these mistakes and no customer has probably ever cited these issues as a reason they didn’t make a purchase. But subliminally, they can create an unwanted effect in your communications … Read More

Residents’ Rights Compliance – A Matter of Rights

Published: April 5, 2017

When IlluminAge opened its doors back in 1989, our main focus was on creating printed educational material for healthcare organizations throughout the country. One of these booklets, A Matter of Rights, was first released in 1991 and has been updated continuously since. It remains an important resource for long-term care facilities that participate in Medicare and Medicaid. … Read More

Is Online Chat Worth the Investment?

Published: March 23, 2017

Online chat has long been a staple of many retail websites. And now many senior care companies are also jumping on the bandwagon. Is online chat right for your organization? Fortunately, as technology advances and there are solutions for both live and automated support, more organizations are likely to be answering “yes.” … Read More

Five Things that Make a Good Blog Post

Published: March 7, 2017

We’ve discussed the importance of blogging and how to drive more traffic to your blog. Now we’d like to discuss blog content. What makes a good blog topic and what should you be blogging about? Here are five characteristics that make a good blog post: … Read More

How to Deal with Negative Reviews/Publicity

Published: February 6, 2017

If you’re in the senior services business, it’s bound to happen sooner or later – someone is going to say something bad about you. Even with all of the efforts you make to provide superior care, someone is going to be unhappy about something you’ve done. … Read More

Email Is a Great Way to Reach Your Target Audience

Published: January 20, 2017

We recently discussed the top seven resolutions you should make this year to create a powerful online marketing program. One of those resolutions was to stay connected with your target audience through email. We included it on the list for two reasons … Read More

How to Successfully Redesign Your Website

Published: December 5, 2016

To keep your website current and fresh, you should redesign it every 3-5 years. New technologies, design innovations, and even industry regulations are constantly evolving and ignoring them can age your website quickly – and an outdated site can hurt you in search rankings. … Read More